Quite simply, you can’t drive it if it’s still in Phoenix. Auto & Boat Relocation Services makes sure your employees’ cars, trucks, and boats – of all sizes – arrive on schedule. We follow the highest standards, and listen to our customers for meaningful ways to improve. We never stop striving to be the best in our business. We have to – so your customers are never left wondering when they are going to see their car or boat again.

At Auto & Boat Relocation Services, quality, service and performance is always on our minds. Before each delivery, we mail each customer our signature Customer Care Kit, which includes:

• Seat cover protectors
• Floor mats to protect the interior of the car
• Key chain for the key to the car or boat being transported
• Contact information for the AUTO & BOAT service coordinator
• Customer's scheduled pick-up and delivery dates in a confirmation letter
• Other key information related to the customer's delivery

Technology has become a highly effective tool in the transportation business. We utilize technology to greatly open the flow of information to our customers. With 24-hour access to the status of your transferee’s property, everyone rests easier. Our fully automated process and reporting procedures use the most advanced technology accessed through e-mail and our streamlined web site. Using these tools, customers can instantly check the status of an order, make changes, and contact us any time of day or night. In addition, we use technology to make sure that we never miss an opportunity to impress a customer and improve our processes. We poll each and every customer after delivery and receive responses from more than 90 percent. We use this important feedback to improve our services – immediately.

When you partner with Auto & Boat Relocation Services, you immediately benefit from our personal touches, which include:

• We Go by the Book. All of our clients receive a User's Manual, which has proven to be a vital tool for helping to manage information and delivering.
• We Communicate. Our counselors immediately contact transferees, letting them know Auto & Boat Relocation Services will transport their vehicle or boat.
• We Check. And Double-check. We confirm all information on shipping, pickup and delivery addresses, dates and responsibilities with the transferee. We assign the carrier best suited for the move and establish dates for pick-up, transport and delivery.
• We Like Special Requests. Through our Same-Day Service and Guaranteed Driveway Direct (pick-up on a specific date) program, we are able to accommodate most customer needs. These are just a few things that help us make moving easier.

Auto & Boat Relocation Services is a specialist at moving power and sailboats of all sizes anywhere in the country – door to door or marina to marina. We believe it is part of our job as professionals to help you avoid any damage to your power or sailboat during transport. Unlike a car, preparing a boat for transport involves more detail for the owner – or for the marina where a boat is stored. We are here to help to avoid problems or misunderstandings that could lead to even minor damage.

Auto & Boat Relocation Services is a specialist at moving power and sailboats of all sizes anywhere in the country – door to door or marina to marina. We believe it is part of our job as professionals to help you avoid any damage to your power or sailboat during transport. Unlike a car, preparing a boat for transport involves more detail or the owner – for for the marina where a boat is stored. We are here to help to avoid problems or misunderstandings that could lead to even minor damage.

The most complex and sometimes nerve racking part of moving cars and boats is pricing and valuation. That’s why we have simplified and clarified our policies and procedures with plenty of coverage options to ease the most anxious owner.

Crystal-Clear Pricing. We have set pricing with easy-to-understand calculations. There are no surprises waiting for you at the end of the delivery process. We work with you for personized pricing that meets your corporate needs.

No more spread dates! For the first time, Auto & Boat Relocation Services has instituted actual commitment dates for pick up, along with one-day date commitments for delivery – the first company to do so in our industry.

With “Guaranteed Driveway Direct” (pick up and delivery on a specific date) program, we are able to accommodate your customer’s needs. If the vehicle does not arrive on the date that we promised, we offer a rental car replacement, billed directly to Auto & Boat Relocation Services through Enterprise Rent-A-Car. (They will pick up the customer and will give them a ride back home when their vehicle has been delivered.) In the event that a replacement vehicle is not required (or already in use) we will reimburse up to $40/day to offset any charges incurred.

With our “Same Day Service”, in most cases Auto & Boat can retrieve a vehicle on the same day, or on the following day, that an order is placed. The customer’s car is picked up on a flatbed truck and taken to a local terminal to await transport to the final destination.

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